Our Story

It all started with his belief – ‘For every place you need to protect’,  that brought together an idea of conceptualising a company that specialise in protecting physical assets, reducing maintenance costs and providing a safer space.

Mr. Arthur Chew established NXS on 1 April 1999 after gaining much experiences from the wall protection industry. His passion and dedication to work differentiated from others in the way NXS operates by curating original solutions for each client.

Today, NXS partners with more than ten local and international manufacturers worldwide. The products offered to our clients  are of the highest quality, anatomic, practical and aesthetically pleasing.

The various industries we focus on includes Healthcare Facilities, Nursing Homes, Aviation Facilities, Education and Institutional, Commercial Spaces, Retail, Hotels and Resorts, Industrial and Warehousing and Residential Developments.

As time evolved, the focus shift to ‘We are, your business assets protector‘ encompassing the strengths of our product, services and team members dedication to deliver exceptional service, of the highest quality, product offerings and value added services.

2020, disrupted and changes the way we do business due to COVID-19 pandemic globally.   However, NXS stays committed to service delivery and create a healthy and surviving eco-system amongst stakeholders.

Hello to 2021,  We sustain the NXS belief. This is the year where we re-build and regain trusts, partnership and going through miles together with our stakeholders.

 #Team NXS – we protect your assets 

‘The goal as a company is to have customer service that is not just the best, but legendary’ – Sam Walton 

NXS is Bizsafe3 accredited by Workplace Safety and Health Council and is a member of the Singapore Green Building Council. Two of our Made-in-South Korean products, Color Car Stopper HK-1412  achieve two-tick ratings.

Arthur Chew P.B.M. Team Director, M.D.
Andrea Chew Service Manager, SMO
Siti Nurulhuda Marketing Manager
Wong Kok Yong Technical Specialist
Sharif Technical Specialist, Welder

10 Reasons selecting NXS.

  1. We are dedicated to all awarded projects, works and jobs assigned.
  2. We dare to speak up when things are not right and properly recommended.
  3. We openly tell you where we source our products, and not made false claims.
  4. We keep communication open, honest and foster a culture of excellence.
  5. We value our customers with the highest regard and service is everything.
  6. We respect the work environment, all laws and protect our team members.
  7. We do not just buy and sell, we create solutions and ideas.
  8. We treat our manufacturers like our family. Honest and Well-loved.
  9. We constantly evaluate our product offerings to improve the industry.
  10. We take quality as a benchmark, and not quantity.

‘Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organisation, not part of the fabric’ – Philip Crosby 

NXS Services

Quotations & Measurements

Before quoting, visual references such as site images, plan drawings are required to understand your needs. Additional information such as accurate site measurements are vital to avoid miscalculations.

Supply & Install

We take charge of our installation works. This allows you to focus on other project matters.

Installation services are from S$200 onwards, subjected to the number of products required to install.

Removal of existing worn-out products on site is chargeable from S$100 onwards, subjected to the quantity and type of product required to remove.

Supply & Deliver

We encourage clients to self-collect purchased item from our office if the goods are easily manageable. Alternatively, we provide delivery services to one destination at a fee of S$40 per trip.

Warranty

NXS guarantees a standard 12-month warranty  of workmanship carried out by NXS installers from the date of installation. The coverage does not apply to where the products are stored, wrong installation by other contractors, product used inappropriately, misused, altered, modified or cleaning with wrong chemicals and methods.

In addition, the warranty does not cover consequential or incidental damages caused by impacts or accidents, normal wear and tear, cuts, scratches, and exposure to prolong direct sunlight.

Samples Request and Products Loan

There are times when you require samples for your architect submission, or simply to present to higher management for approval. By seeing and touching the actual product, it is always better than just over an image.

We are glad to support you with our products.  A Loan-a-sample form will be issued for recording purposes. Please note that there will be a deposit fee of S$50 for first-time client and will be refundable upon return in good condition.

Shop Drawings

Working alongside with Architects, Professional Engineers and Project Managers, we provide shop drawings to ensure informations are clear and  work flows are effectively manage.

Follow Up

It is part of our service to understand the ground situation better, and make necessary changes and improvement to our presentation. We constantly review with our clients how the products functioned, and what other areas of the property can be enhanced further to reduce long-term maintenance cost.

Online Meetings with ZOOM
https://zoom.us/about

Embracing digitalisation will be the new normal.  We organise online meetings and showroom presentations with this new medium for us to stay connected with you. Please contact us 2 working days in advance to arrange a scheduled meeting.